Speaker – Jeffrey Guenther, HPS Laboratory Accreditation Policy Committee
Technical assessing requires an assessor to know what’s important in an industry and where to help the assessee focus resources for optimization of the production process. The philosophy espoused during the training is that compliance and conformance form the bedrock from which a business can improve and optimize operations. The “why” is the most important part in helping the assessee understand the “how” of improvement. The process is presented around the Plan-Do-Study-Act model. Techniques will be presented to assist assessors communicate with the team, the customer, interviewees and the sponsoring organization. The presentation is general enough to apply to all health physics areas.
This course provides information to individuals interested in the HPS accreditation program, and is also part of a course for certifying individuals to assess laboratories for HPS accreditation.